Edited September
17, 2004
Anticipatory Web
5/12/2004
7:48 AM
Integration of the CCM
technology spectrum
Short PowerPoint
on Building Anticipatory Technology -> .
"Communication Management" is part of useful branding language. Communication management is a specific kind of knowledge management.
Other types of knowledge management involve knowledge representation and knowledge creation. These aspects of KM do not have crisp boundaries. However, it is clear that one can narrow the term KM to be only about the communicative act and the sequences of communicative acts involved in what Bo Newman has called knowledge flows.
Various technology-based resources can assist communication acts, within communities of practice
1) Decision aids related to what, how and to whom communication should flow (Acappellasoftware Inc)
2) Taxonomy, ontology, and controlled vocabulary resources (Stratify Inc)
3) Behind the scenes knowledge representation with merge and reconciliation processes (SchemaLogic Inc)
4) Human-centric Information Production (InOrb Technologies Inc)
5) Conversion of text to ontology (OntologyStream Inc)
In the context of Channeled Communication Management (CCM), knowledge creation and knowledge representation is addressed as secondary to the communicative act.
In my judgment, the technology available from these five companies represents an ecosystem of technology. The ecosystem provides a potential that could be integrated into a (radically different category of a) complete knowledge management solution. Of course a different mix of technologies and vendors could provide a similar solution, but in any case the companies’ technical solutions address a full spectrum of solutions in the context of channeled communication.
The integration of the illustrated CCM technology spectrum can be done at the patent level, using only the minimal number of patents needed to protect a new suite of CCM products. As pointed out by the BCNGroup Founders, the technology related to communication assistance by CCM technology spectrum must be transparent to the average user. One must know how to act “through” the technology to express what needs to be expressed. Thus the technology itself should be exceedingly simple and transparent to the user. See the BCNGroup discussion on Rural American Safe Net and Micro Farm Ecosystem.
Because the notion of channeled communication has not been, as yet, over used; there are many phrases that can be developed as branded and protected trademarks. So the business model of an integration of the CCM technology spectrum is feasible.
The CCM brand addresses one of the uncertainties of the knowledge management branding language. Knowledge management gurus often talk about managing knowledge assets. CCM puts into a use-context the knowledge asset. Knowledge assets, if only placed in "knowledge inventories", marginally add to productivity unless these knowledge assets are involved in communicative acts. In fact, since communication often must be restricted, knowledge assets are valuable to channeled communicative acts.
Un-used knowledge assets can serve Enterprise productivity only in special situations. These special situations may not be sustainable.
Knowledge is used in communicative acts. The push/pull "knowledge portal" is then seen, properly, as a mechanism for Channeled Communication Management", (CCM). The notion of a portal becomes more complete, with each portal being equipped with the technologies illustrated by the CCM technology spectrum.
In real social environments, the communicative act is anticipatory and relies on acquired memory resources.
Communication is often one to many, and sometimes many to one. So extending the just in time face-to-face communication management to asynchronous and synchronous "knowledge propagation" or channeled communication within a community of practice seems right.
How is this done? What technology is available?
The BCNGroup Founders have developed a complete review of all communication technologies, independent of vendor. Specific technology supports just in time and channeled communication within communities of practice.
Any company that is able to map the available technologies (methodologies) will see an expansion of their profitable activities. This was what the Ontologystream Inc’s investment offer to In-Q-Tel is designed to exploit.
The mapping has been largely informed by scholarly discussions with a number of leading scholars. A small group of human minds working together was able to create a detailed representation of the CCM technology spectrum.
The BCNGroup Founders have conjectured, the profiles related to the spectrum of all such technology will be composites of a small number (perhaps 20 - 30) of key innovations, like compression, or the delete function, or formalisms that "learn" co-occurrence structures.
BCNGroup (BCNGroup.org) plans to map out all new IP in the CCM area so as to assist new innovation. New innovation will be properly placed by a scholarly review before committing to the expensive and confusing patent process. The provisional patent is perfect for this purpose.
The National Project to establish the knowledge sciences is designed to move the BCNGroup Foundation into a position of protecting the new (emerging intellectual property) of the knowledge science community. This will be done using scholarly peer review of potential patent applications during the year after the BCNGroup helps an innovator complete and file (for $80) a provision patent on the innovators concept and reduction to practice.
How this is to be done is addressed in the BCNGroup Charter.