Qualitative reasoning about communication and information constitutes
a fundamental support for both synchronous and asynchronous processing
and management of various kinds of documents . A consensually shared code
for labelling and consistently filing and retrieving documents in a predefined
topical area, based on a commonly agreed upon visual system for interpretive
value attribution, is made possible and actually implemented in the form
of a visual system for conceptual iconization.
Qualitative reasoning on the nature of communication and information
will reflect upon documentation processing in many and various ways : first
of all through accurate and consistent visualization of the specific communicative
context, in which each document has been originally designed and then through
consistent projection and prediction of the target and final context .
Any document meant to be the result of a cooperative interaction
is subject to many revision stages and does therefore involve shifting
of multiple perspectives and points of view, therefore affecting the originating
context more or less substantially.
Specific visual indications as output result of qualitative reasoning
on the nature of those changes occurring in text will produce a high level
of visibility for both global planning of the document itself and local
organization of each textual unit , which shows evidently in variation
of style, sentence by sentence and paragraph by paragraph.
A consistently designed and complex representation of different
communicative attitudes shown by the each individual of the cooperating
team working on the same document, will highly facilitate interpretation,
revision ,completion , commenting and any kind of partial or global reformulation
at various stages.
It will also support retrieval and accurate management of each single
document.
Communicative patterns are first identified and then represented
and conveyed visually (Tonfoni,1996) as to guarantee for consistent text
perception to occur, according to single individuals opinions first and
to collective decision made by the cooperatively working team afterwards.
Qualitative reasoning and consistent representation of categories
meant to reflect a very precise classification system for documentation
management, will in fact result into a powerful operational framework and
interpretive model, meant to enlighten complexity , which shows to
be an intrinsic aspect of any cooperative coordination for document generation
.
According to such view , any document or highly recognizable and
distinct portion of a document, here defined as documental unit, is in
fact a combination of text with its own generating context controlling
the language output, both locally and globally .
Communicative context here means precisely the complex and dynamical
representation of communicative function ,communicative intention and communicative
turn taking , which regulates and determines the actual interpretation
of each document both locally and globally .
Documentation processing according to consistent visualization of
those elements within text requires that a whole set of previous operations
in text preprocessing have actually been performed.
Documental units, stored according to a high context sensitive set
of techniques, may be dynamically retrieved according to a variety of
information needs .
Documents processed according to a unifying framework may also incorporate
and show different possible context attribution, if that may be considered
useful or relevant to be kept by the cooperating team until a final decision
is made.
Temporary conditions of fuzziness may occur as well as context ambiguity
or redundancy during the collective process of reformulation, therefore
producing temporary uncertainty or discontinuity in interpretation.
Keeping multiple contexts open may in some cases result into added
value to the document, whereas undesired multiple contexts attribution
may result into communicative noise and redundancy in some other
cases, therefore slowing down the interpretation process significantly
.
An integrated system for conceptual mapping, labelling and indexing
documents will also produce acceleration in browsing throughout large documentation
territories, by making effective seeking for specific kinds of information
possible in the first place .
Conceptual iconization will also facilitate access and add value
to the role of each individual, who is part of a cooperating team.
Conceptual iconization is supported by CPP-TRS ( Tonfoni 1996 ).
CPP-TRS is meant to add value to already existing documents by making
possible immediate perception of qualitative aspects of information showing
in each document, both globally and locally.
Iconizing documents conceptually means therefore being able to recognize
and indicate at different levels of complexity , which kinds of interpretive
operations have been performed upon each given document or part of the
document by each individual involved as well as making possible the tracing
back stage by stage of the final document, resulting from a decision making
by the cooperating team collectively .
Conceptual iconization based on text visualization means therefore
complementing and supplementing text with a set of consensually shared
visual clues, as to facilitate effective and accurate interpretation based
on consistent screening of the document itself.
In CPP-TRS , inherently complex aspects involved into any communicative
process and intercourse have been thoroughly analyzed , consistently defined
and visually represented through a whole set of icons , which are explicitely
meant to convey those substantially different aspects of information ,
which are based on qualitative reasoning upon communication.
The conceptual iconization approach is based upon a standard metalanguage
for text preprocessing and is dynamical, because based upon a theoretical
framework, which views language as an information state subject to continuous
changes and transformations , according to context variables and communicative
energies and forces at play. Such perspective is not limited of course
to text planning, it is rather meant to be extended to any text processing
environment, because it acts primarily through the use of a metalanguage
.
In order to be able to iconize documents appropriately and consistently,
will each single document need to be recognized in its own context and
consistently reconfigurated as to allow the document commentator to be
actually able to extract cues to be then carried through specific icons,
which are precisely textual signs , textual symbols and textual turn taking
symbols.
Textual signs are meant to explicitate the communicative global
function of a certain document , globally or paragraph by paragraph therefore
locally too.
Textual symbols are triggered by the previous set of operations
performed and indicated by textual signs and will only come into play when
a basic textual interpretation space has been already preassigned globally.
Textual signs and symbols may then be combined and all together
represent communicative function and intention and turn taking sentence
by sentence , which means locally.
A subset of textual symbols , defined turn taking symbols, are meant
to indicate the document reader's requested positioning, both globally
and
locally.
All together signs and symbols are facilitating devices for effective
documentation navigation and accurate information seeking .
Visual documentation management is made possible through a set of
precisely defined textual operations .
Complex dynamic management of documentation will also entail production
of enhanced abstracts and extracts where documental unit visualization
also means ongoing repositioning of activated chains of documents, according
to progressively changing and newly established information requirements
.
To conclude , it shows very evidently that representing qualitative
aspects of information management, by introducing a consistent system for
qualitative reasoning in information processing more generally, is a fundamental
step for raising communication efficiency and information visibility in
documental exchanges.
"G.Tonfoni's abstract for visual presentation of CPP-TRS at the CMC/98
conference, held in Tiburg, NL".
Basic reference
Tonfoni G., 1996 , Communication Patterns and
Textual Forms , Intellect ,
U.K.
More information available at:
http://www.intellect-net.com/authors/tonfoni.htm